
FAQ
Red Vocal's Support – Quick Answers to Common Questions
Collapsible content
What types of perfumes does Red Vocal offer?
We offer a variety of premium fragrances for men, women, and kids. Additionally, we have gift boxes and curated sets containing 2–3 perfumes, perfect for gifting or personal use.
Are Red Vocal perfumes made with high-quality ingredients?
Yes, our perfumes are crafted with luxury-quality ingredients to provide a sophisticated fragrance experience at an affordable price.
How do I place an order on the Red Vocal website?
Simply browse our collection, select your desired perfume or gift box, and click "Add to Cart." Follow the easy checkout process, providing your shipping details and payment information.
Do you offer international shipping?
Currently, we only offer shipping within India. We are working towards expanding our shipping options and will notify customers once international shipping becomes available.
Can I change my order after placing it?
Orders are processed quickly, so if you need to make changes, please contact us as soon as possible. If your order hasn’t been shipped yet, we will try our best to accommodate your request.
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order. We will assist you with the return process and arrange for a replacement or refund.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the respective courier’s website.
What payment methods do you accept?
We accept various payment methods, including UPI, net banking, credit/debit cards, payment wallets, and Cash on Delivery (COD) for your convenience.
How do I return or exchange an item?
Due to the nature of our product, we do not offer refunds. However, if you receive a damaged or incorrect item, we're happy to replace it. Please contact us within 2 days of delivery with clear photo or video proof.
Do you offer gift wrapping services?
Yes, we offer gift wrapping for select items. You can choose the option during the checkout process.
How can I contact Red Vocal customer support?
You can reach our customer support team by emailing support@redvocal.in or using our contact form on the website. We aim to respond within 24 hours.
Are there any special promotions or discounts?
Currently we are offering 20% off on your first purpurchase
Keep an eye on our website for special offers, seasonal sales, and discounts. You can also subscribe to our newsletter for exclusive deals.